Dealer Help Center
How can we help?
Pick the option that fits. Most tickets get answered within the hour during business hours. For emergencies, call (866) 644-7258.
Submit a Support Ticket
Can't find your answer? Send us the details and we'll respond within the hour.
Open a ticket →Remote Support
Connect with a KGI rep for hands-on screen-share help via TeamViewer or GoToAssist.
Get connected →Support Articles
Searchable resource library covering common how-tos, NC compliance, and product questions.
Browse articles →Billing
Make a payment, update your card, or view past invoices in our customer portal.
Manage billing →Real Carolina-based support, real people on the phone. Mon-Fri, 9 AM to 5 PM EST.